The Business Review Journal

(The Journal of American Business Review, Cambridge)

Vol. 2* Number 2 * Summer 2014

The Library of Congress, Washington, DC   *   ISSN 1553 - 5827

The Library of Congress, Washington, DC   *   ISSN 2167-0803

Online Computer Library Center, OH   *   OCLC: 940146916

National Library of Australia   *   NLA: 49026139

The Cambridge Social Science Citation Index, CSSCI,

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The primary goal of the journal will be to provide opportunities for business related academicians and professionals from various business related fields in a global realm to publish their paper in one source. The journal will bring together academicians and professionals from all areas related business fields and related fields to interact with members inside and outside their own particular disciplines. The journal will provide opportunities for publishing researcher's paper as well as providing opportunities to view other's work. All submissions are subject to a double blind peer review process.  The journal is a refereed academic journal which  publishes the  scientific research findings in its field with the ISSN 2167-0803 issued by the Library of Congress, Washington, DC.  The journal will meet the quality and integrity requirements of applicable accreditation agencies (AACSB, regional) and journal evaluation organizations to insure our publications provide our authors publication venues that are recognized by their institutions for academic advancement and academically qualified statue.  No Manuscript Will Be Accepted Without the Required Format.  All Manuscripts Should Be Professionally Proofread Before the Submission.  You can use www.editavenue.com for professional proofreading / editing etc...

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The Significance of the Psychological Contract for Organizational Downsizing

Dr. Franco Gandolfi, Dean, School of Business and Professor of Business

California Baptist University, Riverside, CA

 

ABSTRACT

This conceptual paper examines the nature of the psychological contract in the context of organizational downsizing. It provides an examination into the shift from the ‘old’ to the ‘new’ psychological contract seeking answers on how such a tectonic shift may affect the perceptions of the downsizing survivors. The paper also investigates whether this paradigm shift may be at the core of the emergence of the survivor sicknesses.  Psychological contracts are individually held beliefs about the mutual obligations of employers and their employees (Kim & Choi, 2010). These implicit agreements play a significant role in shaping employee behavior in firms as they influence employee attitudes towards the firm and efforts towards the accomplishment of organizational goals. Empirical research has shown that perceived breaches of the psychological contract lead to negative organizational outcomes (Montes & Zweig, 2009). Furthermore, research has demonstrated that there are ‘triggers,’ including downsizing and layoff decisions, that can lead to such perceived breaches of the psychological contracts (Guzzo, Conway, Briner, & Dickman, 1994; Agarwal & Bhargava, 2013).  Downsizing and layoff announcements abound in today’s business press (Gandolfi & Littler, 2012; Gandolfi, 2013A). Given the abundant news coverage of such major events, it is unlikely that individuals can avoid being exposed to the news of such downsizing initiatives, layoffs, and corporate restructurings. How do downsizing victims and survivors react to the announcement of downsizing? To what extent are downsizing initiatives perceived as a breach of the psychological contract? What is in fact the relationship between downsizing and the psychological contract? Might there be a correlation between the paradigm shift of the psychological contract and the emergence of downsizing-related survivor sicknesses?

 

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A Hybrid Intelligent System for Stock Analysis Through Integration of Fuzzy Logic and Analogical Reasoning

Dr. Harry Zhou, Professor, Towson University, MD

 

ABSTRACT

It is well known that security analysis is a time-consuming and error-prone  process.  However, it can be improved or enhanced considerably by automated reasoning. Efforts to reduce the inaccuracy and incorrectness of analyses and to enhance the confidence levels of stock selection have led to the development of an intelligent decision support system called TradeExpert, which assists, not replaces, portfolio managers. TradeExpert assumes the role of a hypothetical securities analyst capable of analyzing stocks, calling market turns, and making recommendations. It has a knowledge base of stock trading expertise, and a case base of past episodes and consequences of decisions. By combining knowledge-based problem solving with case-based reasoning and fuzzy inference, TradeExpert demonstrates forms of intelligent behavior not yet observed in traditional decision support systems and expert systems. The novelty of this research lies in its application to analogical reasoning, fuzzy reasoning, and knowledge-based decision making.  Over 60% of the families in the United States have billions of dollars invested in mutual funds. Consequently portfolio managers are under tremendous pressure to make critical investment decisions in dynamically changing financial markets. Experts have been forecasting and trading financial markets for decades, using their knowledge and expertise in recognizing patterns and interpreting current financial data. This paper describes a knowledge based decision support system with the analogical reasoning capability to be used in financial forecasting and trading. In an attempt to maximize a portfolio’s return and avoid costly losses, the portfolio manager must decide when to enter trades as well as when to exit and thus, must predict the duration as well as the direction of stock price movement. A portfolio manager is faced with a daunting information management task and voluminous amounts of rapidly changing data.

 

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ICT Expansion and GDP Stabilization: How Russia is Using ICT to Move into the Modern Economy

Dr. Shahram Amiri, Chair, Department of Decision and Information Sciences, Stetson University, FL

 

ABSTRACT

This paper examines the correlation between the diffusion of Information and Communication Technologies (ICT) in Russia and its overall GDP. Currently, Russia’s GDP relies heavily on commodities and is very susceptible to shifts in the international market. Since the early 2000s, the Russian government has become interested in increasing their ICT-based market, which has proven to be less variable in times of international economic trouble. The government is funding large programs to increase ICT diffusion, not only to gain increased economic stability, but also to aid both the educational and political sectors of the nation. This paper reviews the history of technology and ICT expansion in Russia, and how its continued expansion and use will affect GDP.  “Russia has a chance not only to preserve its culture but to use it as a powerful force for progress in international markets…This is not about empire, but rather cultural progress. Exporting education and culture will help promote Russian goods, services and ideas; guns and imposing political regimes will not.” – Vladimir Putin regarding ICT spread in Russia (Feb. 27, 2012)  In recent years, Russia’s government has begun to switch its focus from promoting a commodities-based economy to promoting and funding an ICT-based economy. Internet use and telecommunications technology have been growing quickly in Russia, and the government views this as an opportunity to stabilize the GDP, increase education, and modernize the economy so that it can better compete in the world market.   Russia is a massive exporter of fossil fuels and metals giving Russia the 6th largest GDP in the world. However, these commodities are very vulnerable to swings in the global market, and as such, Russia is harder hit by economic downturns in other nations. To illustrate, in 2008, Russia’s economy was hit particularly hard by the international financial crisis as their GDP dropped abruptly by 7.81%.

 

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Development of Soft Skills for Information Systems Education Through Service Learning

Dr. Keh-Wen “Carin” Chuang, Purdue University North Central, Westville, IN

Dr. Kuan-Chou Chen, Professor, Purdue University Calumet, Hammond, IN

 

ABSTRACT

The purpose of the paper is to present the course design of a service learning project with a soft skills learning and training component for information systems course.  The design on students’ reflections and project assessment are discussed as well.  The project provides students the opportunities to learn and apply individual’s soft skills as well as hard skills at different situations and levels. The information systems graduates who can demonstrate strong soft skills in addition to the hard skills will be prominent in the workplace and succeed in their information systems career.  Most students enter college with the goal of graduating and securing their dream job.  The students major in the Information Systems (IS) programs take classes to learn the computer technical skills that they can apply to their future job after the graduation.  However, today's IS professionals need both technical expertise and soft skills.  Steve Coscia (Coscia, 2011) says in his book, The Trade Technicians Soft Skills Manual, “Technical skills usually get a person hired, but the lack of soft skills is what usually gets them fired.”  Yet, many IS graduates who are technically capable are often criticized for lacking the soft skills.  Soft skills are the skills, abilities, and personal traits that enhance an individual's interactions, job performance and career prospects (Paajanen, 1991). The soft skills, unlike hard skills, which are about a person's skill set and capability to perform a certain type of task or activity, soft skills relate to a person's capability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace (Wikipedia, 2013). 

 

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Equity-Efficiency Trade-off in Regional Allocation of Production Factors in the Russian Federation

Dr. Andrey Belov, Professor, Fukui Prefectural University, Japan

 

ABSTRACT

This paper presents a non-econometric estimation of the production function for Federal Districts of Russia over the period from 1996 to 2004. The empirical results show that the regional allocation of employment does not correlate with the marginal productivity of labor, but the distribution of capital stock appears to be closely connected to the marginal productivity of capital. In such an environment, alternative ways of allocating public investment can boost total output but they usually also widen territorial income gaps. The promotion of both growth and equity simultaneously is possible in the case of sufficient income-elastic labor mobility and efficiency-oriented investment policy. Regional disparities in allocations of production factors affect the economy in two ways. When labor and capital concentrate in productive regions, it leads to a growth of total output but usually is accompanied by widening territorial gaps. Opposite patterns of distribution can lower possible growth rates but bring more regional equality. Theoretically, it is quite possible to find an optimal balance between effectiveness and equity. But in practice, in most countries the optimum solution cannot easily be achieved.  Russia also faces some fundamental difficulties in devising a balanced regional policy. Starting from the beginning of the 21st Century, the amount of public investment for regional development was constantly growing, but the effectiveness of that expenditure is still highly questionable. In this regard, two major problems attract substantial attention of scholars and government officials. The first is the correlation of regional distribution of labor and capital and the effectiveness of production, and the second are the trade-offs between effectiveness and equity in territorial development.

 

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Effects of External Pressure on Workforce Development and Supply Chain Management in Healthcare Industry

Dr. Hui-chuan Chen, University of Tennessee at Martin, Martin, TN

Dr. Edmund Prater, University of Texas at Arlington, Arlington, TX

 

ABSTRACT

Long Term Care facilities are a highly regulated industry due to funding sources being subject to Medicare and Medicaid reimbursement. The demand for nursing homes is increasing significantly with anticipation of the Baby Boomers reaching age 65. Most of the long-term care studies are focused on quality improvement and reduced deficiencies. This study provides a different view on how external pressure affects strategic planning in employees learning to benefit operations and supply chain management for long-term care providers. The findings indicate that normative behavior has an important effect on workforce development. Furthermore, staff knowledge-building also enhances the firm’s operational performance and improves supply chain communication.  According to a 2009 report by the American Health Care Association, 15,691 nursing facilities with a workforce of 1,784,016 care for 1,401,295 patients every day (AHCA, 2009). Long Term Care (LTC) facilities produce an estimated $529 billion or 3.7% of the nation’s economic activity. Meanwhile, Medicaid is the major funding source for those nursing home facilities—having  contributed more than $60 billion in 2008 (Nursing Home Buyouts Face Scrutiny, 2007). The average reimbursement shortfall for Medicaid nursing home was estimated to be $19.55 per Medicaid patient day in 2011 (AHCA, 2011). Allowing private equity or investment groups’ nursing facilities to generate net income, the effective strategy would be cutting costs, including caretakers. As for both non-profit and for-profit nursing homes, the strategic planning to generate income with managerial decisions through external and internal environment is a challenge to achieve governmental performance requirements.

 

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Return Patterns: An Underappreciated Risk Factor

Dr. David Cary, University of Michigan, Dearborn, MI and California State University, Northridge (Emeritus), Northridge, CA

Sheila M. Walker, California State University, Northridge, CA

 

ABSTRACT

While variability in returns is well known to impact the geometric rate of return over time, when significant changes are made to the investment through either additions or disbursements, the pattern of returns can potentially have as large of an impact on effective returns as either the average return and/or the variability of returns. In discussions about long term investment planning, professionals such as financial analysts, advisors and planners, and retirement savings plan administrators and sponsors, tend to rely on clichés such as “the latté effect” or “the miracle of compounding interest” when explaining and projecting savings growth.  “The latté effect” refers to small daily indulgences, such as lattés, smoothies, and vending machine snacks, which, if foregone and the money channeled into savings, could yield a substantial amount over time for retirement or other goals.  Saving the cost of a daily latté, about $100 per month, over a period of 5 years would yield $6,000 in savings. Through “the miracle of compounding interest,” which is simply adding the interest earned in an interval to the principle amount saved, thus creating a new balance upon which interest is earned from that moment forward, “the latté effect” investment will have earned $629.90 at 4% per year, compounded monthly.  In these examples, the professional will typically use an average rate of return to determine the future values.  While an average return is appropriate when a single amount is invested and left for a period of time, if additional deposits are made to save for retirement or periodic withdrawals are made over time, then the pattern of the returns can also be important. For a simple example, assume $1,000 is invested for two years.  Under Scenario 1 assume the first year’s return is +20% and the second year is -10%.

 

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An Empirical Investigation into the Impact of Class Size, GPA and the Timing of Classes

on the Performance of Accounting Students

Dr. David E. Morris, Sr., University of North Georgia, Dahlonega, GA

Dr. John Scott, University of North Georgia, Dahlonega, GA

 

ABSTRACT

The purpose of this paper is to report the results of research investigating the effect, if any, of class size, the timing of classes and GPA on the performance of accounting students. Specifically, this study examined how these three factors affected the performance of students in the second introductory accounting course that is required in most post-secondary business programs. The research covered a time period of eleven years with a sample size of 493 students. All data was obtained from one instructor’s classes. This helped to ensure the validity of the results in that all sections of the course received the same lecture, teaching style and exams. This study was conducted at a medium- sized four year state university. Prior research regarding the effect of class size on student success has been mixed.  There is a perception among many students and professors that large class sizes have a negative impact on the effectiveness of the class. However, in one study (Hill 1998) it was concluded that larger classes performed better than smaller classes. Only very limited research has been conducted regarding the effect, if any, that the timing of classes has on student performance.  One such study (Vruwink and Otto 1987) found that the timing of classes had no significant effect on student performance. However, there were limitations of the study. There have been numerous studies examining the ability of students’ cumulative college GPAs to predict the success of students taking various courses. However, there has been limited research investigating students’ GPAs’ ability to predict success specifically in the introductory accounting classes. The results of this study indicated that there was not a statistically significant relationship between the timing of classes and student success in the class. There was also no statistical significance between the size of classes and student performance in accounting classes. There was a strong statistical significance between GPA and student success in the accounting classes. These results have policy implications for school administrators and for accounting instructors.

 

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Perceptions of Students in Relation to the Gender of Professors in a College of Business

Dr. Marian C. Schultz, The University of West Florida

Dr. James T. Schultz, Embry-Riddle Aeronautical University

Dr. Thomas Sieland, Embry-Riddle Aeronautical University

 

ABSTRACT

This study sought to determine if there was a significance difference in the perceptions of male and female students related to their instructors with disciplines in a College of Business Management, Finance Economics and Accounting. Previous research studies were had revealed conflicting data in that some reflected a difference between male and female students towards female instructors while other had not. A two dimensional Chi-Square test was used to quantify the data. The results of this study in the four discipline analyzed revealed a difference in all of the disciplines. For three of the disciplines, Finance, Economics and Accounting the study found that there was no difference between the female and male instructors. For Management however, the study found that female students rated female instructors as significantly more credible than male students.  The purpose of study was to explore how genders are perceived in educational contexts, and how these perceptions form stereotypes that may be an unintended gender bias. Perceptions regarding gender have implications in both the education and work environments.  Whether based on past experiences or stereotypes, there are differences on how we all perceive gender in certain occupations. Various studies have investigated assumptions including research by Siegle and Reis (1994), which surveyed students on how the gender of the instructors affected their perceptions.  Male and female students may have different perceptions of the way they view professors, especially when considering the gender and subject taught. There have been several studies based on student perception utilizing variables including the gender of the student, gender of the professor, and the discipline being taught. Sex stereotyping can limit the development of the natural talents and abilities of both women and men, as well as their educational experiences and life opportunities (Bohan, 2011).

 

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The Development of Corporate Social Responsibility in Poland

Professor Krystyna Kietlinska, University of Lodz, Lodz, Poland

Professor Bozena Mikołajczyk, University of Lodz, Lodz, Poland

 

ABSTRACT

This paper refers to the social activities of enterprises. The aim of this paper is to present and assess the role of business in the implementation of social objectives in Poland. Due to difficulties in assessing the effects of Corporate Social Responsibility only the ranking of companies involved in these activities and the results of 2013 the “Liderzy Filantropii” [Leaders of Philanthropy] competition were used. The concept of corporate social responsibility began as an activity that aims to improve the image of the company, as part of its development strategy. This means is that the aims of the company involve not only profit but also the implementation of certain social objectives. Corporate Social Responsibility (CSR) is a mutual relationship between business and non-governmental organizations, local authorities, and the local community. CSR covers a variety of activities, such as investment in human capital, preventing social exclusion, development of culture, science, the environmental protection, etc. The aim of the paper is to assess the degree of involvement of Polish companies in social activities.  According to the European Commission (Promoting a European Framework for Corporate Social Responsibility, 2001) corporate social responsibility is the management consisting in integrating social, environmental, ethical, and human rights issues with business operations and strategy, in collaboration with stakeholders.  In a similar way, CSR is defined by Polish authors (Stafiej-Bartosik, Łukasik, 2008): “CSR is the way of managing the company assuming such business decisions that take into account the interests of shareholders (owners, investors), as well as the needs of stakeholders - customers, employees, suppliers, local communities, and the environment.” 

 

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Working and Learning of the Aged in South Korea

Dr. Jisun Chung, Korea Research Institute for Vocational Education and Training

 

ABSTRACT

 This study is conducted to analyze the situations of working and lifelong learning of older adults and to suggest future directions and policy implications in South Korea where society is experiencing the most rapid aging. A look into the labor market reveals that a higher percentage of aged workers are working till late years compared to other OECD countries with less learning opportunities. Particular emphasis is placed on the social responsibility of higher education to provide learning opportunities for older learners to improve their vocational competency. Analyzing some forward-looking older adult learning institutes in advanced countries, policy implications are drawn to make a blueprint. It is suggested that the future directions should contribute to the policy implication on establishment of older adult friendly lifelong learning system at colleges.  Currently South Korea is the fastest aging society in the world. In terms of demographics the population aged 65 and older accounts for 12.2% of the total population in 2013 (KOSIS, 2013).  The rate accounted for more than 7% in 2000, which means South Korea has entered into an aging society (United Nations, 2007). The percentage of the aged is projected to double to 14.3% in 2018, and the country shifts to an aged society. It is supposed to be over 20%, entering into a post-aged one in 2026. This flow demonstrates that South Korea transits from the aging society to the aged within 18 years and from aged to post-aged within 8 years. Increasing life expectancy and declining birth rates have been key trends causing a fast-paced demographic transition.  The proportion of the aged population, 65 years and older, has increased dramatically over the past few years in South Korea. Compared to other industrialized countries the aging speed of South Korean society is faster.

 

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Effective IT Governance: An Exploratory Study

Dr. Humam Elagha, Royal University for Women, Kingdom of Bahrain

 

ABSTRACT

What is the impact of IT Governance Domains, Maturity, and Mechanisms on the overall Effectiveness of IT Governance and through that on realizing business value from IT? This question has recently gained importance, as IT Governance is high on the corporate agenda. This study empirically examines the impact of IT Governance Domains on IT Governance Maturity and the impact of IT Governance Maturity and Mechanisms on the overall Effectiveness of IT Governance. In this study, a special attention is paid to the discussion of the research results and the practical implications. The discussion is enriched by the indication of some of the most related results of the previous studies. Major finding is that organizations with more Mature Governance Domains and more Effective Governance Mechanisms likely obtain a higher degree of overall Effectiveness of IT Governance. The findings contribute to the IT Governance literature on the importance of IT Governance Domains and Mechanisms in implementing Effective IT Governance.  In recent years, there have been spectacular failures of large information technology (IT) investments - major enterprise resource planning (ERP) systems initiatives that were never completed, e-business initiatives that were ill-conceived or poorly executed and new systems developed that were never used effectively [1]. In contrast, some firms get above industry average returns from their IT investments year after year. These successful firms not only make better IT decisions, they also make better IT decisions consistently. These firms must have better IT governance - they have the right people making IT-related decisions more effectively than their competitors [2]. According to [3], top-performing enterprises succeed in obtaining value from IT where others fail, in part, by implementing effective IT governance to support their strategies and institutionalize good practices.

 

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Water Crisis in the Nile-Basin – Is It Really a Zero Sum Game?

Dr. Habil Laszlo Kozar, Professor, Head of Institute of Commerce, Hungary

Budapest Business School, College of Commerce Catering and Tourism (BBS CCCT), Hungary

Dr. Gyorgy Ivan Neszmelyi, Budapest Business School, College of Commerce Catering and Tourism (BBS CCCT), Hungary

 

ABSTRACT

The paper gives an insight to the increasing conflict and dispute on the issue of distribution and utilization of the water discharge of Nile River among ten African countries. (Burundi, Egypt, Ethiopia, Kenya, Democratic Republic of Congo, Rwanda, Tanzania, Uganda and Sudan - which has been splitted to two independent countries in 2011). These countries are all affected by this issue, however each of them in different extent and way, but all of them strive for asserting their own economic and security interest. The impacts of this issue extend far beyond the direct geographical region itself, and of course, it has a predominant influence on the water and food supply of around 300 million people who live in these countries. The sharpest disaccord can be seen between the group of Sub-Saharan riparian countries laying in the upper part of Nile and Egypt. The rapidly growing population and her almost exclusive dependence on the Nile-water makes the Egyptian government insist strongly to her quota, which was set in international agreements long ago. The Sub-Saharan countries would amend the prevailing sharing system to another solution which served their interests more, so they considered it more rightful. The international community has been trying to make efforts to settle the issue, (the dispute which almost led to armed conflicts in the past). The best known of them is the Nile-Basin Initiative (1999) which is backed by several international organizations like the World Bank, UNDP, etc. In spite of the international efforts, it looks still too far to achieve and acceptable solution for all parties.  River Nile is one of the longest rivers of the world, its length is 6,667 km, its catchment area is 3.37 million km2 (somewhat bigger than the total territory of India).

 

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Case Study About a Study Abroad Program: An Entrepreneurial Approach to Non-Profit Education

Dr. Joseph Bonnici, Professor, Central Connecticut State University, New Britain, CT

 

ABSTRACT

This case study article is primarily divided into two major sections. The “Case Narrative” section introduces what goes on in setting up a study abroad course. The case study is ideal for business and tourism students and also for education students who plan to organize study abroad courses during their academic career. Most students never take a study abroad course; much less are they aware of what goes in setting up and running such a course. The “Teaching Narrative” section serves as a teaching aid for any instructor who would like to use this case study. It also suggests reading material and electronic sources that could be useful in understanding the setting up of study abroad courses.  Study abroad programs offer a challenge to everyone involved, especially those on the organizing side of the venture. The academic subject to be taught should somehow tie in to the places visited. The syllabus has to be tailored to a non-classroom setting taking into account the short duration of the program and the behavioral challenges ahead. Destinations and budgetary expenses have to be planned. Recruiting students for the program is difficult and necessary.  Universities are increasingly looking for faculty who are not just qualified in a field of study but also at ease in internationalizing the students' university experience. As for university students, education majors would benefit from coursework that addresses their professional goals in expanding their prospective students’ new global frontiers in international education.

 

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A New Form of On-line Sales in Commerce and Tourism: Trends, Advantages and Risks

Dr. Krisztina Zimanyi, Professor, Budapest Business School, College of Commerce, Catering and Tourism

Dr. Laszlo Kozar, Professor, Budapest Business School, College of Commerce, Catering and Tourism

Istvan Kovari, Budapest Business School, College of Commerce, Catering and Tourism

 

ABSTRACT

E-commerce is one of the few economic sectors showing significant growth even in the years of recession regarding both its volume and turnover in commercial sales. Shopping habits in Hungary have greatly changed, partly due to the development of new distribution models, yet the spread of technological innovations (e.g. smartphones, tablets, etc.) may play an important role as well. Development of technology and payment methods and the expansion of social spaces guarantee further opportunities of improvement. On the other hand, these also carry risks that can be outweighed by information, awareness and appropriate security measures.  According to international surveys, the development of e-commerce has been continuing steadily since its nadir in the year 2000. Both its volume and turnover have become a major part of commercial turnover, in the countries of the European Union (EU27) as well. Regarding Hungary, the development’s rate is slightly slower than in several other countries, yet the ratio of electronically realizable net sales revenues compared to the total revenues (19% in 2012) does exceed the EU average. Even though the turnover’s growth has levelled off in the last 3 years, but was still over 10.000 billion HUF (33,3 billion €). The most represented companies in the field of online sales and procurements via digital channels are involved in the sectors of information, communication, accommodation services, hospitality and commerce, and car repair services. (Hungarian Central Statistical Office, 2013)It is possible to claim, almost regardless of the countries, that generally B2B commerce gives almost two thirds of e-commerce. It is still an interesting question though, how B2C and C2C sales will change.

 

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Perception of Physical Fitness and Leadership Ability: Is It A Perceptual Advantage?

Dr. Charles Chekwa, Troy University, AL

Eugene Thomas, Jr., Dillard University, AL

Joshua Sanders, Troy University, AL

 

ABSTRACT

Although, by definition, “leadership” and “fitness” are not interrelated, the authors suggest that, consciously or subconsciously, one’s fitness can influence others’ paradigm regarding one’s ability to lead. This document seeks to delve into the attributes of physical fitness and its impact on leadership ability. The authors will discuss physical fitness in relation to the external perspectives of bosses, subordinates, and peers as well as previously accepted observations. Some data indicate that “regular exercise is positively correlated with leadership performance based on independent observer ratings.  Furthermore, in the military world, one report even showed a significant positive relationship between a cadet’s physical aptitude and being evaluated as having leadership ability Therefore, it is the authors’ intent to answer the following question: Does physical fitness affect leadership? The authors suggest that perception of physical fitness can inevitably affect subordinate and leader perceptions of ability to lead. The authors also argue that the most impactful perceptual fitness indicators are energy, stamina, and/or appearance. However, a literature review revealed studies that suggest a possible negative effect of exercise and fitness on mental health. In 2000, Al Gore and George W. Bush squared off in a heated presidential race and, despite their frantic and grueling schedules, each made fitness “a top priority in their lives” (Neck, Mitchell, Manz, Cooper, & Thompson, 2000). The authors submit that this can be a perceptual example of what fitness means and has always meant to both presidents and presidential candidates in the past. In fact, Forbes magazine reported that only five presidents (11.6%) have been “obese” according to the antiquated body mass index (BMI): Taft (42.3 on the BMI), Cleveland (34.6), McKinley (31.1), Taylor (30.2), and Teddy Roosevelt (30.2). Bill Clinton was overweight with a BMI of 28.3.

 

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The Social Normative Influence and the Purchase of LCD TV in Saudi Arabia

Dr. Hussein Abdulla El-Omari, Princess Sumaya University for Science and Technology, Amman, Jordan

 

ABSTRACT

As one of a series of articles on consumer appliances in Saudi Arabia, the results of this article have indicated the strong influence of the social normative influence on Saudis when buying Liquid-crystal display television (LCD TV). This influence comes from personal sources such as (friends, relatives, colleagues, or neighbors). Methods of seeking and sending information used by Saudis when making the purchase decision of Liquid-crystal display television (LCD TV) were examined. Face-to-face interaction form of communication was found to be the most frequently used. The findings, also, showed that LCD TV opinion leadership exists in Saudi Arabia and those opinion leaders were found to have exerted great amount of influence on the purchase of Liquid-crystal display television (LCD TV). Further, personal sources of information were found to have exerted a great deal of social normative influence on Saudis when purchasing an LCD TV.  The nature of Saudis' social structure, its organization and welfare services are rooted in the values and traditions of Arab Muslim Culture. One of the Five Basic Pillars of Faith in Islam is the practice of alms-giving and care of the needy. Saudis' behavior is heavily influenced by the value, norms and expectations of Islam. Saudis' social structure involves strong kinship patterns. The clan is the basis of the Saudis' tribal society and the extended family is the foundation of rural and urban society, thus there is a strong sense of loyalty to the clan or family. 

 

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Analysis on Employment of Junior College Graduates with Reference to Korea

Dr. Miyeong Lee, Professor, Korea Tourism College, Korea

 

ABSTRACT

This study purposes to investigate the supply and demand of Korea’s junior college graduates and analyze the behavior of young generates’ participation in the Korean labor market. To this end, the study conducts an in-depth analysis of existing government documents and recent statistics. And it includes the number of enrollment, the graduates’ economic activities, major fields of study, employment pathways, and differences between the employees in the capital and non-capital area such as characteristics of the employees by college location, correlation between work and majors, and periods of job search. Junior colleges in the face of the change of national and international environment recently have met a crisis which should retain provide skilled manpower adaptable to the world changing as an educative role. In 2011, approximately 757,721 students enrolled in private two-year colleges (the Ministry of Education, 2013). Junior colleges have the lack of new college student resources by the rapid decrease in the school-age population, the problem of the restriction by quantitative expansion of institutes of higher education, and the predictions of the decrease in demand for the intermediate level of technical manpower. They are a large part of the nation’s higher education system and provide an important access point to post-secondary education for many students in Korea. Over the past forty years, policymakers have paid increasing attention to students getting jobs after graduating from a college. Government and college institutions try to increase jobs in the labor market. A weak labor market already has left half of young college graduates either jobless or underemployed in positions that aren't fully used their skills and knowledge in Korea.

 

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An Event Analysis of Open Market Reactions Study From 2006 – 2012 Towards Share Repurchases

Among Malaysian Firms

Sohail Ahmed, University MARA, Shah Alam, West Malaysia

 

ABSTRACT

Since limited studies have been done on share buybacks in Bursa Malaysia, this study intends to provide additional inside information on this practice.  This study was undertaken because of eagerness to know more about the true financial and economic significance of share buyback. The objectives of this study were: To investigate the effects of share buybacks on share prices and the related risks in the short run before, at and after share buybacks. Financial theorists subscribe to a number hypothesis and theories to explain the motivations for share buyback program. Investigating the determinant and relationship of the share buyback volume with other financial variables from the financial reports and the financial characteristics of firms reveals the motivation for undertaking the share buyback program. The study investigates which testable hypothesis, out of all mentioned in the literature review, significantly contributes to share repurchases within the Malaysian context. The two objectives are generalization out of all the data collected. In generalization, individual effects on firms are ignored or averaged out. Therefore, using event studies and Multivariate Regression Analysis output produced from the regression analysis, this study intends to forecast future share prices. In short the research objectives can be summarized as follow:  To examine and test the explanations of share repurchases within Bursa Malaysia (regression analysis);  To investigate the effect of share buybacks on share prices (t Test); To identify the change in risk in the short run before, at, and after share buybacks (Standard Deviation);

 

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Financial Export Support and its Appropriateness for SMEs – Example of the Czech Republic

Ing. Stanislav Richter, University of Economics, Prague, Czech Republic

 

ABSTRACT

This paper strives to discuss the issue of financing the export of SMEs on the example of a small open economy of the Czech Republic. Current situation on the international markets is presented and contrasted with the unique traits of SMEs. The paper then introduces the relevance and definition of SMEs in the context of European Union with specific focus on the Czech Republic. Restrictions and limitations to application of extensive state support financing of OECD and WTO members as well as national regulations are presented and explained. The magnitude of the state export support is being examined on the approach of the Czech Republic and its Export Strategy for period 2012 - 2020. Within this strategy the key institutions providing the export financial support are determined and concisely described. The most significant contribution of this paper is then the field research which was conducted to detect the general awareness and usage of these services provided by state owned financial institutions among SMEs. This research also presents the needs and possible future changes proposed by the SMEs to the whole export support framework and is concluded with possible future threats that could affect means of financing of foreign trade.  The Czech Republic, largely because of its geography in the centre of Europe, is highly trade dependent. Some 80% of its GDP is accounted for by trade, and 90% of this is accounted for by its trade with the European Union” (HSBC, 2010, p. 27). Such an openness of the country’s economy can be hardly observed in any other European Union member state and represents an integral factor when pursuing well-being and GDP growth sustainability.

 

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Using Deductive Data Warehouses to Analyze Data

Dr. Kornelije Rabuzin, University of Zagreb, Faculty of Organization and Informatics, Croatia

Dr. Mirko Malekovic, University of Zagreb, Faculty of Organization and Informatics, Croatia

Dr. Alen Lovrencic, University of Zagreb, Faculty of Organization and Informatics, Croatia

 

ABSTRACT

In one of papers that have been published in the field of data warehousing and business intelligence the idea of deductive data warehouses has been proposed. It has been recognized that deductive databases and data warehouses are quite similar and the main idea of the paper was to define deductive data warehouses and to show how Datalog can be used to analyze data i.e. to perform OLAP analysis on data. The idea seems to be interesting but many things need to be explored further on. In this paper we explore how deductive data warehouses can be used on two real case scenarios and we examine the benefits and drawbacks of such an approach.  Databases have been with us for a long time and they are still very much in use because they can efficiently store and manage large amounts of data. In the world that we live in this is crucial as knowledge doubles every few years. Further on, many people use many different applications on a daily basis; all such applications need to store data and databases are (almost) unavoidable. In order to work with databases we use some database management system. Many such systems are available, but most known (relational) database management systems (DBMS) are IBM DB2, Microsoft Access, Microsoft SQL Server, MySQL, Oracle, Alpha Five, PostgreSQL etc. Existing database management systems are different, but they (mostly) support SQL as a language that is used to work with databases. SQL is a standardized language and it is good to know SQL in order to be able to work with databases. SQL contains many different statements;

 

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Economic Analysis and Management Models for Metallic Materials Industry

Dr. Adrian Ioana, University “Politehnica” of Bucharest, Romania

Dr. Augustin Semenescu, University “Politehnica” of Bucharest, Romania

Dr. Cezar Florin Preda, University “Politehnica” of Bucharest, Romania

 

ABSTRACT

The article presents specific aspects of management and models for economic analysis. Thus, we present the main types of economic analysis: statistical analysis, dynamic analysis, static analysis, mathematical analysis, psychological analysis. We also present the main object of the analysis: the technological activity analysis of a company, the analysis of the production costs, the economic activity analysis of a company, the analysis of equipment, the analysis of labor productivity, the analysis of the goods flow. Moreover, the paper presents an algorithmic analysis of the marketing mix in metallurgy. It also analyzes the main correlations and their optimizing possibilities through an efficient management. Thus, both the effect and the importance of the marketing mix, for components (the four “P-s”) are analyzed in the materials’ industry, and their correlations as well, with the goal to optimize the specific management. The article briefly presents the main correlations between the 4 marketing mix components (the 4 “P-s”) for a product within the materials’ industry, including aspects regarding specific management. At the same time we present and analyze in our article new concepts such as: Level of Product Completion (LPC), Quality Control Activity (QCA), Cost Control Activity (CCA), Turnover Analysis (TA).  The etymology of the term "economic analysis" is the Greek word "analisi" (Ioana, 2013, *** 2002). The term “analysis” is from Medieval Latin “analysis”, from Ancient Greek: “ἀνάλυσις” (analusis), ἀναλύω (analuō, “I unravel, investigate”), ἀνά (ana, “on, up”) + λύω (luō, “I loosen”). The economic analysis is a research method, based on decomposing and dismantling an object or a phenomenon in its components or its basic elements (Ioana, 2009, 2007). By means of economic analysis we investigate various phenomena, their structure, we verify those phenomena, find out their intimate rules and based on that we substantiate and take actions concerning the future of the company’s economic activity (Nicolescu, 2000, Ioana et all, 2013).

 

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Outsourcing Reasons and Results - Survey Outcomes Discussion

Professor Beata Slusarczyk, Czestochowa Technical University, Poland

Professor Sebastian Kot, Czestochowa Technical University, Poland

 

ABSTRACT

 Outsourcing is more and more popular management strategy for cutting costs, functioning effectiveness increase and competitive market position strengthening. There are many various reasons for outsourcing implementation for enterprises as well as different results including some negative ones. The authors in their study try to analyze the reasons and results of outsourcing implementation focusing on small and medium enterprises in the survey. The outcomes show that not only costs reduction but focusing on core activities are main determinants for outsourcing. In the analysis Authors consider main areas of outsourcing implementation, variables of outsourcing partner choice procedure as well as costs and customer satisfaction of outsourcing services.  Globalization and continuous increase of competitiveness give new challenges for organizations (Ślusarczyk, 2013). They require companies to adapt their structures and activities to new market standards. This necessity must be implemented quickly and efficiently to prevent loss of customers and market shares. For many years, modern companies are being focused on issue for improving and streamlining operating processes. Sometimes implementation of new solutions causes drastic changes in organization and its environment. It also results in reduction of employment, change of trading partner, enhancement or narrowing of implemented products and services. A choice of appropriate method of management depends on company’s selected strategy and must be adjusted to its structure and possibility. Outsourcing is one of the most popular and applied management concepts.

 

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Hiring Malaysians with Disabilities: Act of Kindness or Act of Law?

Dr. Magdalene C. H. Ang, Labuan School of International Business and Finance, Universiti Malaysia Sabah, Malaysia

 

ABSTRACT

 Inadequate knowledge about disability can breed erroneous ideas and beliefs about persons with disabilities’ (PWDs) potentials and abilities to perform in the workplace. Managers who hold misconceptions about PWDs are as such likely to perceive PWDs as “risky hires,” and subsequently deny PWDs the jobs for which they are qualified and capable of doing. To protect PWDs’ rights to equitable employment opportunities, numerous affirmative action policies have long since been legislated in many developed countries and more recently in Malaysia. While the extant literature shows that disability legislation can influence PWDs’ employment, the topic has received limited research attention in Malaysia. Also, no known research in Malaysia has examined the influence of organizational culture and social desirability within the context of hiring decisions for PWDS. To bridge the research gap, this paper documents a study which explored how legislation, organizational culture, and social desirability might influence managerial hiring decisions for Malaysians with disabilities. Two hundred non-disabled employers from private organizations located in east Malaysia participated in the survey. Partial least square (PLS) modeling was employed to test the hypothesized linkages. Consistent with expectations, legislation, organizational culture, and social desirability significantly predicted hiring decisions for PWDs. The findings offer important implications for policy makers and interest groups.  

 

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Web page Use by Enterprises in European Union: Multiple Regression Analysis Approach

Dr. Ksenija Dumicic, Faculty of Economics and Business, University of Zagreb, Croatia

Dr. Berislav Zmuk, Faculty of Economics and Business, University of Zagreb, Croatia

Irena Palic, Faculty of Economics and Business, University of Zagreb, Croatia

 

 ABSTRACT

The analysis of the percentage of enterprises in the EU-28 countries that have a web site or homepage is conducted in this paper using multiple linear regression modelling. In order to improve their market positions and gain competitive advantage enterprises create their own web site or homepage. Nowadays, because of fast and strong technology development enterprises are persuaded to have a web site in order to survive. Enterprises in high-tech countries have recognized the importance of having a web site and because of that almost all enterprises in these countries have one. On the other side, less technologically developed countries, like Romania and Bulgaria, recorded a significantly lower share of enterprises that have a web page. Because of that it is assumed that level of Information and Communication Technology (ICT) development has a significant impact on a share of enterprises that have a web page in a country. Overall twelve variables are recognized as variables which could have significant impact on share of enterprises having a web site. These variables are grouped into four groups. Each group of variables covers and describes ICT development level indicator which is considered important. The multiple regression analysis has shown that variables Percentage of enterprises that provided to the persons employed portable devices that allow a mobile connection to the Internet and Percentage of enterprises that employed ICT/IT specialists are the most appropriate explanatory variables for Percentage of enterprises having a web page. Due to the fact that having a web page has a positive impact on competitiveness of enterprises as well as of countries, research of the variables that determine the share of enterprises which have it is important and justified. 

 

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Ingolstadt as Automotive Center

David Fekete, Szechenyi Istvan University, Doctoral School of Regional and Economic Sciences, Hungary

 

ABSTRACT

Considering the current economic trends in Eastern and Central Europe the role of the automotive industry cannot be ignored. The development of the single automotive centers contributes to a large extent to the growth and development of municipalities, city regions or even countries. These centers, however, need to face countless challenges and to solve these the cooperation of the participants is a necessity, just like in case of the maintenance and enhancement of economic development. In this paper we study the Ingolstadt automotive district, with a special regard to the impacts of the automotive industry (AUDI AG) on urban development and the cooperation model established between the region’s economic actors, higher education institutions and the city’s functional region. We are going to study in detail the city’s infrastructural facilities and the role of the local government in the development of local economy, when analyzing those local government operated companies and projects, which contributed to the enhancement of  the quality of the city’s business premises (Development Cooperation, logistic park, R&D center, Business Development Company, telecommunications company etc.). The goal of this paper is to explore the ongoings, cooperations and the best practice in the Ingolstadt automotive district in order to formulate the operational model of the Ingolstadt automotive center. This operational model may serve as a guideline for the further development of other automotive centers both at the stage of establishment and already operating.  Territorial and regional structures are tightly linked to economic development.

 

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A Framework for Modelling the Lateness of Manufacturing Processes

Sebastian Bertsch, Institute of Production Systems and Logistics, Leibniz University of Hanover

 

Abstract

In the last 20 years, logistic performance and in particular schedule reliability has become one of the most important factors for manufacturing companies to keep a competitive edge. Despite of the importance of schedule reliability, many companies face an insuperable challenge to achieve a satisfying level. Designing a production system capable of realizing a top-of-the-class schedule reliability remains a great endeavor. One of the main obstacles is that practitioners cannot identify the reason for the low schedule reliability of their specific production system. Hence, they have no evidence of how to redesign the production system in order to improve the schedule reliability. Scientific research can contribute to overcome this deficit. Science can develop impact models that calculate the quantitative effect of the different influencing factor of schedule reliability. This way, practitioners can identify the main influencing factors and can estimate the effect of measures to improve the schedule reliability. This paper contributes to the development of logistic impact models. It provides a comprehensive overview of lateness related key performance indicators, descriptive models, and impact models. Based on this overview, the need for further impact models is derived. Furthermore, a framework for the development of lateness impact models is presented. This framework structures the different influencing factors of lateness and describes their interdependencies. 

 

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Impacts of Large-Scale Foreign Direct Investment on the Local Economy

Katalin Czako, Szechenyi Istvan University, Hungary

 

ABSTRACT

Role of foreign direct investment in a given region can be potential success factor according to the literature. (Lengyel I, 2010.) Level of private capital and connected owner networks are quite objectively measurable items in the framework of new conception of territorial capital. (Camagni R. 2009.)  In case of Győr, entrepreneurialism is strongly affected by foreign capital, which has visible and institutionalized outcomes in everyday life. The following study introduces the main points of cooperation between Győr and Audi Hungaria Motor Ltd. Beside this the study highlights the main characteristics of the hosting region and the company itself, which have possible effects on each economic actor. The study has five main points. First point is a general introduction of Audi Hungaria Motor Ltd. Secondly the study analyses the demography, especially data of labor market in Győr and surroundings and introduces the main points of the expansion process. Third point gives detailed picture of the logistics and supplier group of the company. After that the study introduces the economic developer role of the local government through the given industrial infrastructure and the tax system. Finally CSR activities of the company are collected. The study is aiming to highlight those effects, which can be originated from the presence of Audi Hungaria Motor Ltd. and can be potential critical points in aspect of long-term regional economic development.  Audi Hungária Motor Kft (1) develops and produces engines in its Győr based facility for the AUDI AG and other premises of the Volkswagen Concern. Besides this, in cooperation with the Ingolstadt based facility, the models Audi TT Coupé, Roadster and A3 Cabriolet are produced here. 

 

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Transformative Learning Illustrated! Entrepreneurship Education as a Projection of a Business Life

Dr. Agnieszka Kurczewska, Faculty of Economics and Sociology, University of Lodz, Poland

 

ABSTRACT

This study explores and discusses the characteristics of successful transformative learning in the entrepreneurship education context. It is based on a two-year investigation of a group of students from the international organization Enactus. As a result of the ethnographic study, the concept of autonomic learning is illustrated by a real life case and is translated into practical guidelines on how to enhance students’ entrepreneurial thinking and behavior. Transformative learning is incorporated into the broader concept of entrepreneurship education as a projection of a business life. In particular, the notion of creation of entrepreneurial responsibility through entrepreneurial experiences is developed. The study offers a new insight into the dynamics and complexity of authentic entrepreneurial learning process held outside the classroom. Entrepreneurship education is flourishing rapidly both in theory and practice (Fayolle, 2013). The need for and the merits of entrepreneurship education are broadly recognized among scholars and educators. However, the pedagogy and didactics, i.e. methods, ways and strategies of teaching entrepreneurship are still in their emerging phases. On the theoretical grounds, entrepreneurship education has incorporated many concepts from general education discipline, like the concept of learning by doing (Cope and Watts, 2000), the experimental learning (Kolb, 1984; Politis, 2005), the action learning (Leitch and Harrison, 1999), or the self-regulated learning (Zimmerman, 1990). What most theorists and practitioners seem to agree on is that entrepreneurship education calls for active and innovative approaches to teaching and learning. This usually means abandoning the traditional lecture-based teaching and stepping out of the classroom (Cooper et al., 2004).

 

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Does Financial Liberalisation Affect the Relationship Between the Stock-Market and

Economic Growth in Singapore?

Dr. Min Kok Seet, Singapore Institute of Management, Singapore

 

ABSTRACT

The study analyzed the impact of financial liberalization on the relationship between the stock-market and the real economy in Singapore.  As a longitudinal study, it examined whether the relationship between stock-market activities and economic growth could change over time, particularly when subjected to major shocks.  The research employed vector auto-regression analysis of time series data over the period 1978-2006, with in-depth analyses in the sub-periods 1978-1996 and 1998-2006 which are separated by the 1997 Asian financial crisis.  Impulse response functions were also utilized to assess the dynamic inter-relationships between the stock-market and economic development in Singapore.  From the perspective of stock-market development, the study indicated positive bi-directional causality between stock-market activities and economic growth in Singapore, with the mutually beneficial linkages between the stock-market and the real economy becoming less persistent after the 1997 Asian financial crisis.  The implications for policy and research were also examined in the study. The role of the stock market in fostering the economic growth of countries has been a topic of debate, particularly in relation to the financial liberalization of Singapore after the 1997 Asian financial crisis.  The onset of the Asian financial crisis in 1997 abruptly stemmed and reversed the robust pre-crisis growth performance of Singapore, with the domestic stock-market falling sharply as well. In the aftermath of the 1997 financial crisis, the Monetary Authorities of Singapore implemented a 5-year liberalization programme for the domestic financial sector (Tan, 2006). 

 

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Gated Globalization and North American Economic Integration: The Choice of Reason

Dr. Igor M. Paramonov, Southern Alberta Institute of Technology, Calgary, AB, Canada

 

ABSTRACT

 Globalization has entered a new, more fragmented and regionally regulated phase.  Greg Ip of The Economist magazine has described this phase as “a new, gated kind of globalization.”   Instead of moving toward more trade liberalization multilaterally, nations have been cautiously negotiating the creation or expansion of regional trading communities protected (“gated”) against non-members by economic and political barriers.  Regional trade arrangements between countries and groups of countries have grown in scale and scope in the last twenty years.  Nation-states are increasingly having to make choices in favour of or against joining, expanding, or declining membership in a growing number of trading blocs.  The North American triad (triad) – Canada, the United States, and Mexico - is dealing with the necessity of modernizing one of the most powerful but old gated trading communities, while simultaneously addressing the challenges of forming new alliances across the Pacific and Atlantic Oceans.  This paper suggests a balanced approach to the building of new trading relations with Asia and Europe while deepening integration within the North American Free Trade Agreement (NAFTA).  The choice of reason or “NAFTA Two Plus” formula outlined by the author in previous papers and presentations has been corroborated by conclusions made by leading experts in the field of North American economic integration in their recent publications. 

 

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The Effect of Mediators on the Relationship Between Cultural Diversity in Top Management Team and

Performance of International Joint Ventures in Thailand

Dr. Pornlapas Suwannarat, Mahasarakham Business School, Mahasarakham University, Thailand

 

ABSTRACT

This study has concentrated on the mediating effect of four mediators: conflict, social integration, effective communication, and creativity on the relationship between cultural diversity of top management team and international joint venture (IJV) performance. Also, the direct impact of cultural diversity on IJV performance has also been investigated. The Thailand Board of Investment has provided the original dataset, an official database of IJV firms that operate in Thailand, to be the target of the study via the survey method. The findings show that above-mentioned mediators partially mediate the association of cultural diversity and IJV performance. The direct negative effect of cultural diversity on IJV performance has also been found.  The results of this study are both consistent and contradict previous studies.  This is an original attempt to fill a knowledge gap in the literature.  A number of researchers (e.g., Lassserre, 1999; Glaister and Buckley, 1996; Sim and Ali, 2000; Suwannarat et al., 2010) argue that  international joint ventures (IJVs) become a prevalent mode of entry of multinational enterprises (MNEs) into new markets and achieve strategic benefits.  Hambrick et al. (2001) point out that, in previous IJV studies, little attention has been paid to the top management teams in charge, although they play an important role in accomplishing the goals of the venture and determining the success and failure of IJVs.  According to Hambrick et al., (2001), the composition of top management teams within IJVs and the cultural characteristics of team members have implications for the functioning and effectiveness of the top management team.

 

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Analysis of the Innovation Environment: A Case Study of the Innovation Dimensions in A Public Organization

Dr. Pedro Carlos Resende Junior, Professor, University of Brasilia, Brazil

Ricardo Ken Fujihara, Senac, Brasilia, Brazil

 

ABSTRACT

This article seeks to identify dimensions that explain the process of innovation in a Brazilian public organization. The methodology involved analyzing documents, as well as individual interviews. Data were collected using online electronic questionnaires, and analyzed via the technique of content analysis, in accordance with Bardin (2002). Results comprised four dimensions, constituted a posteriori, with factors relevant to the innovation environment: cultural; structural; organic and leadership. The research results indicate the presence of features that both promote and inhibit innovation, in all the dimensions of the organizational environment.  Given the complexity of the public sector, due to the peculiarities involved in managing public services, it is even more difficult for the environment at organizations to be fertile breeding ground for innovations geared towards citizens and service users. The concept of innovation, advanced by Dosi (1982), engenders the development and adoption of new organizational products and techniques. Innovation can be observed in the final characteristics of products and services, as the result of mobilizing technical capacity and skills of suppliers and clients in service provision.  The organizational environment, when geared towards innovation, tends to be open to new ideas, with a propensity for change through new technology, resources, abilities and administrative systems (ZHOU, YIM & TSE, 2005). It is in this context that the research, which gave rise to this article, can be inserted, with the aim of identifying characteristics from the organizational environment in a Brazilian public organization, taking into account the level of intensity and use of management practices oriented to innovation.

 

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